A Lesson On Solving Problems

Dear Friends

Happy Evening

Sharing an anecdote

Enjoy reading

*Russi Mody*, Chairman of Tata Steel between 1984-1993

He was once holding a weekly meeting with Tata Steel staff at a

football ground in Jamshedpur.

A worker took up a niggling issue.

He said the quality and hygiene of toilets for workers was very bad.

Whereas, he pointed out that the cleanliness and hygiene of

Executives toilets are always very good.

Mr Mody asked his top executive how much time he needs

to set it right. The executive asked for a month to set it right.

Mr Mody said "I would rather do it in a day. Send me a carpenter."

Next day, when the carpenter came, he ordered the signboards

to be swapped !!!

The signboard on the "Workers" toilet was changed to "Executives"

and Executive toilet to "Workers".

The Tata Chairman then gave instructions to inter-change it every fortnight!

The quality of both toilets became on par in 3 days time.

Most CEO s would have delegated such "trivial issues".

Or dismissed them outright.

But I believe what separates the best leaders from the rest is

that they take challenges head on and find innovative solutions.

Kind Regards

Here is a Puzzle:

 

Ans: 540